基于阿里云百炼平台的微信公众号企业智能客服

By introducing the function of intelligent customer service of wechat public number, users can send text to intelligent customer service in real time through the public number window for consultation, including but not limited to product purchase, function, price and other factors. By carrying the Tongyi Qian-Plus language model of Bilian platform, creating a large-model Q&A application, building a wechat public account connection stream, verifying AI intelligent customer service, and adding private knowledge, we can realize all-weather intelligent automatic reply to answer users\' needs and questions. In addition, by collecting hot keywords asked by users, we can constantly optimize the model. Improving private knowledge to achieve better service results can also provide new ideas for subsequent product development.