Customising Electricity Contracts at Scale with Large Language Models

The electricity system becomes more complex, connecting massive numbers of end-users and distributed generators. Adding or removing grid connections requires expert studies to align technical constraints with user requests. In times of labour shortages, carrying out these studies represents a significant amount of time that engineers at system operators spend in planning departments. As time is limited, only standard block connectivity contracts can be offered to end-users, or the requests pile up. Even if offers are made, these often do not perfectly match the user's requirements, leading to overpaying or underusing the grid capacity. This paper investigates whether end-users can negotiate individual, flexible time-of-use contracts directly with the grid using Large Language Models (LLM) in chats at scale. The LLM-based chat has direct access to a model of the grid and studies the grid's technical constraints just as an expert engineer. The advantage of this system is that end-users can directly interact with grid models through natural language; no intermediate is needed to service, analyse, study, assess, advise, consult and engineer. This initial study paves the way toward developing this tailored LLM system, resulting in possible high-efficiency gains for grid planning and customer management.