下属人机协作与领导的多元反应：基于双系统加工视角的探讨
Subordinates’ human–AI collaboration and leaders’ diverse responses: A dual-process perspective
何国华 1蒋建武 1谭玲2
作者信息
- 1. 深圳大学管理学院
- 2. 广东工业大学管理学院
- 折叠
摘要
人机协作作为提升企业创新和效率的关键驱动力，领导在此过程中发挥了核心作用。然而现有研究主要聚焦员工视角，很大程度上忽视了领导对下属人机协作的多元化认知与行为反应，因而难以解释领导对人机协作的主观判断为何可能偏离其实际绩效表现。这种认知偏差不仅可能影响领导对人机协作的判断与管理，也反映出现有研究尚未充分探讨领导多元反应的形成机制及其有效性。鉴于此，本研究基于双系统加工理论，开展三项相互关联的研究：(1)探讨领导的“冷”反应模式，即领导对下属人机协作的动机归因和未来影响感知如何引发其发展与变革导向行为；(2)探讨领导的“热”反应模式，揭示下属人机协作如何激发领导的相对剥夺感，并促使领导以报复性无礼行为作为防御性应激反应；(3)从动态视角比较领导不同行为反应对人机协作可持续性的影响，以优化人机协作效能，助力企业数智化转型。
Abstract
HumanAI collaboration has emerged as a key driver of organizational innovation and efficiency, with leaders playing a pivotal role in this process. However, extant research has primarily focused on the employee perspective, largely overlooking leaders diverse cognitive and behavioral responses to their subordinates humanAI collaboration. Consequently, it remains difficult to explain why leaders subjective judgments of humanAI collaboration may diverge from its actual performance outcomes. Such perceptual biases may not only influence how leaders evaluate and manage humanAI collaboration but also underscore the limited understanding of the mechanisms underlying leaders diverse responses and their effectiveness. To address these gaps, this project draws on dual-process theory and comprises three interrelated studies. Study 1 examines leaders cold response mode by investigating how their attributions regarding subordinates motives for engaging in humanAI collaboration and their perceptions of its future implications elicit development- and change-oriented behaviors. Study 2 examines leaders hot response mode by revealing how subordinates humanAI collaboration evokes leaders feelings of relative deprivation and prompts them to engage in retaliatory incivility as a defensive stress response. Study 3 adopts a dynamic perspective to compare the effects of leaders different behavioral responses on the sustainability of humanAI collaboration, thereby enhancing the effectiveness of humanAI collaboration and facilitating organizations digital and intelligent transformation.关键词
领导力/人机协作/归因过程/伦理/绩效Key words
leadership/human–AI collaboration/attribution/ethics/performance引用本文复制引用
何国华,蒋建武,谭玲.下属人机协作与领导的多元反应：基于双系统加工视角的探讨[EB/OL].(2026-08-28)[2026-09-01].https://chinaxiv.org/abs/202608.00197.学科分类
经济计划、经济管理/信息产业经济
