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文化遗产数字叙事项目用户体验影响因素研究游戏化叙事与认知风格的双重影响

徐孝娟 王茜娅 吴曼丽 赵泽瑞 宋小康

文化遗产数字叙事项目用户体验影响因素研究游戏化叙事与认知风格的双重影响

Research on Factors Influencing User Experience in Cultural Heritage Digital Storytelling Projects: The Dual Impact of Gamified Storytelling and Cognitive Styles

徐孝娟 1王茜娅 1吴曼丽 2赵泽瑞 3宋小康4

作者信息

  • 1. 安徽大学管理学院,合肥 230601
  • 2. 华中科技大学新闻与信息传播学院,武汉 430074
  • 3. 四川大学公共管理学院,成都 610065
  • 4. 徐州医科大学管理学院,徐州 221004
  • 折叠

摘要

随着数字技术驱动文化遗产数字叙事的快速迭代,游戏化交互作为典型技术赋能手段被广泛应用,如何在技术赋能与用户认知之间寻求动态平衡,已成为提升文化遗产数字叙事项目用户体验的核心关切。本研究引入认知风格理论,并采用实验法,分别选取“数字敦煌”项目和云冈石窟数字化项目作为游戏化/非游戏化叙事的实验材料,借助眼动追踪技术及问卷调查协同获取研究变量的多模态数据,探究认知风格(场依存型/场独立型)调节下游戏化/非游戏化叙事对用户体验的差异化影响。研究发现:直接效应上,相比于非游戏化叙事,游戏化叙事显著提升用户乐学感、感知有效性,但显著降低了用户感知高效性;调节效应上,认知风格显著调节游戏化/非游戏化叙事对乐学感、感知有效性及感知易学性的影响,但对用户沉浸感和感知高效性的调节作用不显著。在此基础上,本研究从三方面提出优化文化遗产数字叙事项目的建议,可为文化遗产叙事项目的适应性设计与用户体验优化提供参考依据。

Abstract

With the rapid iteration of digital technology driving cultural heritage digital storytelling, gamified interaction, as a typical technology-enabled means, has been widely applied. How to seek a dynamic balance between technology empowerment and user cognition has become a core concern in enhancing the user experience of cultural heritage digital storytelling projects. This study introduces cognitive style theory and adopts an experimental method, selecting the "Digital Dunhuang" project and the Yungang Grottoes digitalization project as experimental materials for gamified/non-gamified storytelling respectively. Using eye-tracking technology and questionnaire surveys to collaboratively obtain multimodal data of research variables, the study explores the differential impact of gamified/non-gamified storytelling on user experience under the moderation of cognitive style (field-dependent/field-independent). The findings show that, in terms of direct effects, compared to non-gamified storytelling, gamified storytelling significantly enhances users' sense of enjoyment in learning and perceived effectiveness, but significantly reduces users' perceived efficiency. In terms of moderating effects, cognitive style significantly moderates the impact of gamified/non-gamified storytelling on the sense of enjoyment in learning, perceived effectiveness, and perceived ease of learning, but its moderating effect on user immersion and perceived efficiency is not significant. Based on these findings, this study proposes suggestions from three aspects to optimize cultural heritage digital storytelling projects, which can provide reference for the adaptive design and user experience optimization of cultural heritage storytelling projects.

关键词

文化遗产/数字叙事/游戏化/用户体验/认知风格

Key words

Cultural Heritage/Digital Storytelling/Gamification/User Experience/Cognitive Style

引用本文复制引用

徐孝娟,王茜娅,吴曼丽,赵泽瑞,宋小康.文化遗产数字叙事项目用户体验影响因素研究游戏化叙事与认知风格的双重影响[EB/OL].(2026-09-09)[2026-09-10].https://sinoxiv.napstic.cn/article/26161517.

学科分类

信息传播、知识传播
首发时间 2026-09-09 10:51:09
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