社会支持情境下老年人情感陪伴技术的有效性
The effectiveness of companion technologies for older adults in social support contexts
崔雪婷 1赵楠 1朱廷劭1
作者信息
- 1. 中国科学院心理研究所，认知科学与心理健康全国重点实验室，北京 100101;中国科学院大学心理学系，北京 100049
- 折叠
摘要
老年人情感陪伴技术被广泛用于缓解晚年孤独，但该领域缺乏统一的有效性评价框架，对社会支持情境差异的考虑不足。本文将情感陪伴界定为通过持续且具有心理意义的互动，在关系性、情感性与存在性三个层面满足老年人需求的过程，并据此构建三维度×三层次有效性评价框架，以区分孤独感下降、满意度提高等结果指标所指向的不同有效性层次。对2016年以来研究的系统梳理显示，现有证据集中于表面层效果，深层联结感、被理解感和意义感等的测量明显不足，且各项研究的效果量存在明显异质性。这种异质性在很大程度上可由老年人的社会支持情境解释。据此，本文提出情境化有效性理论，认为技术陪伴的有效性取决于技术特征与老年人社会支持情境的匹配。
Abstract
Companion technologies are increasingly used to alleviate loneliness in later life, yet the field lacks a unified framework for evaluating effectiveness and pays insufficient attention to differences in social support contexts. This theory-oriented review defines affective companionship as a process through which sustained, psychologically meaningful interaction meets older adults relational, emotional, and existential needs. It proposes an evaluation framework crossing these three dimensions with three levels of effectiveness: surface, intermediate, and deep. The framework clarifies the distinct psychological outcomes represented by indicators such as loneliness and satisfaction. A review of relevant research published since 2016 suggests that existing evidence mainly concerns surface-level effects, whereas deep connection, feeling understood, and meaning in life remain insufficiently measured. Findings also vary across studies, and differences in social support may help explain this heterogeneity. We therefore propose contextualized effectiveness theory, which holds that the effectiveness of companion technologies depends on their fit with older adults social support contexts. Future longitudinal research should examine how social support, technological roles, and companionship outcomes influence one another over time.关键词
情感陪伴/社交机器人/孤独感/情境化有效性/社会支持Key words
affective companionship/social robots/loneliness/contextualized effectiveness/social support引用本文复制引用
崔雪婷,赵楠,朱廷劭.社会支持情境下老年人情感陪伴技术的有效性[EB/OL].(2026-10-07)[2026-10-09].https://chinaxiv.org/abs/202610.00007.学科分类
神经病学、精神病学
