服务业基层员工情绪智力结构实证研究
n Real Diagnosis study of Service Industry worker\
本文以我国服务行业的基层员工为研究对象，对员工的情绪智力结构进行探索性研究，从理论与实证相结合的角度，探讨服务行业的员工的情绪智力结构。并采用工作绩效、组织承诺、工作满意度作为效标来探索他们之间的关系，从而为服务企业员工招聘培训提供可靠的依据。
With Chinese service industry employees as the research object, combining theoretical and empirical perspectives, The paper focuses its research on exploring the structure of emotional intelligence of service industry employees, and use the job performance, organizational commitment, job satisfaction as a criterion to explore the relationship between them. The result of the paper provide a reliable basis for employee recruitment and training of Service Industry.
廉旭、陈慧
轻工业经济、手工业经济、生活服务业经济
情绪智力因素分析招聘培训
service industryEmotional Intelligencefactor analysisrecruitmenttraining
廉旭,陈慧.服务业基层员工情绪智力结构实证研究[EB/OL].(2009-11-06)[2025-08-16].http://www.paper.edu.cn/releasepaper/content/200911-173.点此复制
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