|国家预印本平台
首页|“算法附庸”饿了会出错吗?--饥饿感对网约车司机工作偏差行为的影响

“算法附庸”饿了会出错吗?--饥饿感对网约车司机工作偏差行为的影响

he “Dilemma of Eating and Accepting Ride orders”: The Impact of Hunger on Driver's Driving Deviation Behavior

中文摘要英文摘要

在“饭点即旺点”时段,网约车司机受制于平台算法与高峰期高额收入的诱惑,致使其“挨饿驾驶”成为行业常态。基于此,本研究首先采用经验取样法探讨饥饿感对网约车司机工作偏差行为的影响及为何、如何影响的问题。结果显示,饥饿感对司机的自我控制资源损耗产生正向影响,进而诱发工作偏差行为。此外,睡眠剥夺和司机工作身份在上述中介过程中起到调节作用。为了阐明因果关系,通过一项2×2混合实验再次验证了饥饿感对自我控制资源损耗的影响及睡眠剥夺的调节效应。研究结果有助于促使网约车司机关注其自身生理状况和行为结果,并为网约车平台制定和实施有效的干预措施提供理论依据。

With the deep integration of emerging technologies such as big data and cloud computing into the market economy, ride-hailing services have experienced rapid growth. However, due to the current state of "peak mealtime," drivers were compelled to engage in the common practice of driving while hungry, driven by the allure of high earnings during peak hours and platform algorithms. Although the negative impact of hunger has been extensively studied, there is limited research exploring the specific effects of hunger on workers behavior in the workplace. To address this research gap, this study drew on previous research on hunger and the ego depletion theory and hypothesized that hunger positively predicts work deviant behavior, including erroneous driving behavior and dangerous driving behavior. Additionally, we examined the moderating effects of sleep deprivation and drivers work identity on the negative consequences of hunger./t/nWe conducted two studies to test our hypotheses. In Study 1, we collected data from ride-hailing drivers from multiple platforms in southern China using experience sampling methodology. At Time 1, the drivers were asked to report their demographic information. At Time 2, the drivers completed a report before lunch daily for 10 consecutive workdays. In the daily questionnaire, drivers are required to report their sleep deprivation from the previous night, as well as the conditions during their last order in the morning, including hunger, self-control resource depletion, and work deviant behavior. In Study 2, a quasi-experimental research was conducted to test the causal effect between hunger and self-control resource depletion, as well as the moderating effect of sleep deprivation. We recruited 70 participants through the authors personal relationships. We used the opportunity of participants needing to attend morning classes to manipulate their sleep deprivation and hunger and measured self-control resource depletion through Stroop tasks./t/nConfirmatory factor analysis, regression analysis, bootstrapping, and Fishers method were used for data analysis. The results showed that hunger was positively associated with work deviant behavior. Hunger exacerbated drivers self-control resource depletion and increased work deviant behavior. Sleep deprivation and drivers work identity also moderated the positive effects between hunger and self-control resource depletion. This relationship was stronger for sleep deprivation and drivers work identity as a worker. Furthermore, hunger had a conditional, positive indirect effect on work deviant behavior through self-control resource depletion, such that the indirect effects were stronger for sleep deprivation and drivers work identity as a worker./t/nThis paper extends the theory and research in three aspects. First, we complement and extend the research on the aftereffects of hunger by validating the positive impact of hunger on work deviant behavior, and clarifying the specific impact mechanism. Second, we enrich the physiological antecedents of work deviation behavior. The existing literature generally explores the antecedents of work deviant behavior from a psychological perspective, such as work stress and negative emotions. Third, we enrich the empirical research on the conditional effect of self-control resource depletion by providing evidence that sleep deprivation and drivers work identity are significant factors influencing the process of self-control resource depletion.

苏涛、陈健、付辉建、冯镜铭、谭玲

10.12074/202407.00316

交通运输经济

网约车司机饥饿感自我控制资源损耗睡眠剥夺工作身份工作偏差行为

Ride-hailing driversHungerEgo-depletionSleep deprivationWork identityWork deviation behavior.

苏涛,陈健,付辉建,冯镜铭,谭玲.“算法附庸”饿了会出错吗?--饥饿感对网约车司机工作偏差行为的影响[EB/OL].(2024-07-24)[2025-08-23].https://chinaxiv.org/abs/202407.00316.点此复制

评论