妒忌还是钦佩:员工对同事被授权的心理与行为反应
Envy or admiration: Employees’ psychological and behavioral reactions to colleagues being empowered
在强调激活个体及其自主性的背景下,授权的作用和意义日益凸显,然而员工如何看待同事被授权的问题仍然没有得到完整的回答。基于社会比较理论,本研究从旁观者视角出发,探讨了不同程序公平感的员工在面对同事被授权时会产生何种情绪(妒忌vs.钦佩; 研究一和二)和行为反应(研究二和三)。研究一采用情景实验(N = 238),结果表明,当程序公平感低时,同事被授权和程序公平感交互对妒忌具有正向影响;当程序公平感高时,同事被授权和程序公平感交互对钦佩具有正向影响。研究二采用基于三时点的实地问卷调查(N = 306),研究三采用经验取样法(N = 1285),不仅再次验证了研究一的结果,还发现妒忌与职场排斥正相关,钦佩与观察学习正相关,并且妒忌和钦佩分别在交互项对结果变量(排斥和学习)的影响中起中介作用。研究结论为领导者正确认识授权提供了参考和借鉴。
he role and significance of empowerment are increasingly highlighted in the activation of employees and their autonomy. As a differentiated leadership behavior, empowerment by leaders brings unique resources and asymmetric preferential treatment to employees, which can be perceived by colleagues as observers and directly affects their work performance. However, current studies have mainly focused on the employees who are empowered, and few have focused on the colleagues as observers. It is important to recognize and discuss the emotional changes and subsequent behavioral reactions caused by colleagues being empowered from the perspective of observers.<br />Based on social comparison theory, this research discusses the effect of the interaction between colleagues being empowered and procedural justice on envy and admiration of colleagues. The mediating effect of envy and admiration on the above interaction items and workplace ostracism and observational learning is explored, and a mediated moderation model is constructed. The hypotheses are tested in an experimental study (N = 238), a field sample (N = 306) and an experience sampling method (N = 1285). In Study 1, a between-participant scenario experimental design was used to manipulate procedural justice and colleagues being empowered, 238 participants from China who passed the attention test were retained. Participants were randomly assigned to a scenario to eliminate the effect of their own differences on the experimental results. In Study 2, empirical data from 306 employees in China were collected using a three-wave questionnaire survey. At Time 1, employees reported procedural justice and colleagues being empowered and provided their own demographic information. At Time 2, employees reported envy and admiration towards their colleagues. At Time 3, employees reported workplace ostracism and observational learning. In Study 3, we conducted a field study using an experience sampling method to collect data from employees in northeastern China. The survey process included an initial one-time entry survey and daily surveys administered over two weeks. One week before the start of the daily surveys, employees reported their leadermember exchange social comparison, colleagues guanxi and their own demographic information. During the two-week daily surveys, employees reported procedural justice, colleagues being empowered, envy and admiration at 11 am, and reported workplace ostracism and observational learning at 5 pm. The final sample included 1285 usable observations from 137 employees.<br />We applied analysis of variance, confirmatory factor analysis, path analysis, bootstrap method and Monte Carlo simulation to analyze the data. There are three findings. First, when procedural justice is low, colleagues being empowered and procedural justice interaction have a positive impact on envy; when procedural justice is high, colleagues being empowered and procedural justice interaction have a positive impact on admiration. Second, envy has a positive impact on workplace ostracism, and admiration has a positive impact on observational learning. Third, envy and admiration play a mediating role in the interaction terms of colleagues being empowered and procedural justice on workplace ostracism and observational learning, thus showing a mediated moderation model.<br />This research has the following four implications. First, the research enriched the research perspective of empowerment from the perspective of the observer party. Second, the research integrated the contrast effect and assimilation effect caused by colleagues being empowered, which enriched the research framework of social comparison theory. Third, the boundary conditions of the two social comparison effects caused by colleagues being empowered were expanded. Final, the mediating mechanism of the effect of colleagues being empowered was revealed.
科学、科学研究
同事被授权程序公平感职场排斥观察学习社会比较
colleagues being empoweredprocedural justiceworkplace ostracismobservational learningsocial comparison
.妒忌还是钦佩:员工对同事被授权的心理与行为反应[EB/OL].(2024-06-17)[2025-08-16].https://chinaxiv.org/abs/202406.00315.点此复制
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