基于模糊综合评价的高校食堂服务满意度分析

he dining room of the university is closely linked with the life of the teachers and students of the whole school, the privatization trend of dining room of current university is obvious day by day, the high-quality service is the key through which the dining room of university can survive and develop in the competition, therefore it is significant to study the service satisfaction of dining room of the university. This paper, based on the data which is from a survey questionnaire about the service satisfaction of dining room of university, applies the relative theory of the analytic hierarchy process and fuzzy comprehensive evaluation to calculate and analyze the data, in order to provide reference for improving the service level of dining room of university.