信息偶遇行为研究的知识脉络与前沿展望

Purpose/significance] An in-depth systematic analysis of information encounter behavior can promote academic innovation in this field and application innovation in related information services.[Method/process] Using CNKI and Web of Science as data sources, a systematic review method was used to analyze the most representative 41 literatures in the field. In the research section of the knowledge vein, this paper systematically analyzed and summarized the theoretical models, research methods and influencing factors. In the forefront perspective, the process of encountering information is broken down into three stages:before encounter, during encounter, and after encounter. Then, the paper summed up the study of encountering follow-up behavior.[Result/conclusion] Information encounter behavior is the result of the combined effects of information, individuals, technology, and the environment. The use of encounter information is currently a research hotspot. Research on information encounter based on the information search process chain, research based on the mobile Internet, research based on objective data, and cross-discipline research are hot topics that are feasible in the future.