电子健康网站用户信息披露行为影响因素研究
Research on Influencing Factors of User Information Disclosure Behavior in Electronic Health Websites
[目的/意义]旨在确定信息披露行为影响因素，优化电子健康网站生态环境，间接助力"健康中国2030"战略目标的实现。[方法/过程]采用质性研究方法，对访谈资料进行三级编码，抽取影响电子健康网站用户信息披露的17个主范畴及5个核心范畴，并构建电子健康网站用户信息披露行为影响因素模型。[结果/结论]电子健康网站用户信息披露行为主要受到用户感知效用、感知风险、主观规范、服务质量和病情特征影响。其中，感知效用是最重要影响因素，感知风险是次重要影响因素，主观规范是较重要影响因素，服务质量和病情特征是相对不重要影响因素。据此，从政府部门、电子健康网站和用户3个维度，总结相关启示。
医药卫生理论
电子健康电子健康网站信息披露质性研究
谢阳群,李晶,王文韬,张坤.电子健康网站用户信息披露行为影响因素研究[EB/OL].(2023-08-27)[2025-10-03].https://chinaxiv.org/abs/202308.00592.点此复制
[Purpose/significance] The aim of the paper is to determine the influencing factors of information disclosure behavior, optimize the ecological environment of eHealth websites, and indirectly help to realize the strategic goal of "Healthy China".[Method/process] The paper uses the qualitative research method to analyze the three-level code of interview data. It also constructs the influencing factors model of the user information disclosure of the eHealth websites, and extracts the 17 main categories and 5 core categories which affect the user information disclosure behavior on the eHealth websites.[Result/conclusion] The user information disclosure behavior of the eHealth websites is mainly influenced by perceived utility, perceived risk, subjective norm, service quality and illness characteristic. The perceived utility is the most important influencing factor. The perceived risk is the sub important factor. The subjective norm is the more important influencing factor. The service quality and the illness characteristic are the relatively influencing factors. Accordingly, from the three dimensions of government departments, electronic health websites and users, the relevant suggestions are summarized.
electronic health(eHealth)eHealth websiteinformation disclosurequalitative research
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