基于 fsQCA 的社会化问答社区知识隐藏行为组态研究

Purpose/significance] Knowledge hiding behavior is not only detrimental to the generationof individual knowledge, but also affects the healthy development of social Q&A communities. Exploringthe causes of users knowledge hiding behaviors in social question-and-answer communities is of greatsignificance to enrich relevant theories of user behaviors in social question-and-answer communities andguide the optimization of platforms. [Method/process] From the perspective of configuration, based onthe person-environment matching theory, the fuzzy-set qualitative comparative analysis method (fsQCA)was used to analyze 157 valid samples collected from the questionnaire. The combined effects of valuecongruence, interpersonal similarity, needs-supplies fit based on external motivations, needs-supplies fitbased on internal motivations and demands-abilities fit on knowledge hiding behaviors were explored. [Result/conclusion] To obtain the combination path of high and low degree knowledge hiding behaviors, this studyfinds that demand matching plays a key role in knowledge hiding behaviors. Through comparative analysis,it is found that users are more inclined to knowledge hiding and reduce knowledge hiding behaviors, it isnecessary to strengthen the matching of various conditions.