模糊数学方法在饭店顾客满意度评价中的应用
Fuzzy mathematics method in hotel customer degree of satisfaction appraisal application
文章在构建饭店顾客满意度评价指标体系的基础上，运用模糊数学中综合评价方法结合实例对饭店顾客满意度进行评价，评价结果在实践中起到指导作用。
he article based on building of the system\\\
伊丽莉、庞会敏
旅游经济数学
饭店顾客满意度，模糊综合评价，评价指标
hotel customer satisfaction fuzzy quality synthetic evaluation evaluating indicator
伊丽莉,庞会敏.模糊数学方法在饭店顾客满意度评价中的应用[EB/OL].(2008-03-13)[2025-08-02].http://www.paper.edu.cn/releasepaper/content/200803-324.点此复制
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