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偶然情绪对产品稀缺效应的调节作用研究--兼论饥饿营销在偶然情绪下的失灵现象

he Moderating Role of Incidental Emotions on Scarcity Effect of Products----the failure of Hunger Marketing under Different Incidental Emotions

中文摘要英文摘要

采用饥饿营销手段的商家往往会制造出产品稀缺的信息,以刺激消费者对产品的购买欲望,但是并不是所有的饥饿营销都能达到积极的效果。本文从消费者的情绪角度出发,利用事件相关电位技术,探究了与决策任务无关的偶然情绪对产品稀缺效应影响以及其神经机制。验证了产品稀缺效应的存在及发生机理,探索了偶然情绪对产品稀缺效应的调节作用,并发现面对产品稀缺信息时消极情绪下的消费者其购买欲低于积极情绪下的消费者,解释了饥饿营销在偶然情绪下的失灵现象,更加客观地探究了情绪对稀缺效应的影响。

ffective Processing Effect indicates that different emotions will change individuals' choices of information processing route. This paper, using the method of Event Relative Potential, explores the neural mechanism of the influence of incidental emotions unrelated to decision-making task on scarcity effect. It improves the existence of scarcity effect and how it happens, what's more, the moderating role of incidental emotions is studied which finds that under negative emotion, consumers have negative attitude to products with scarcity. This finding explains the failure of hunger marketing under different incidental emotions which explores the effect of emotions on scarcity effect in a more objective way.

龚艳萍、田爽

经济计划、经济管理贸易经济

网络营销偶然情绪产品稀缺效应事件相关电位(ERP)

Internet marketingIncidental EmotionsScarcity EffectEvent-related Potential

龚艳萍,田爽.偶然情绪对产品稀缺效应的调节作用研究--兼论饥饿营销在偶然情绪下的失灵现象[EB/OL].(2016-06-02)[2025-08-05].http://www.paper.edu.cn/releasepaper/content/201606-111.点此复制

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