基于熵权-FAHP的LTE业务体验质量评估方法

With the coming of the age of mobile wideband internet, all operators are increasingly facing fierce market competition. In order to improve the loyalty of users, it is the chief problem to establish a system of quality of user experience for all operators. Combining QoE theoretical model with engineering practicality that is to make QoE incorporated into network operation and optimization, and complete organic unity of integrating user-centric, diversified service and network quality. This paper, based on the character of live video service, raised the key quality indicators and key performance indicators which can weigh the grade of QoE, finally established multi- hierarchy evaluation model. Meanwhile, analysis and computing steps are given to exert entropy and fuzzy analytic hierarchy process method on evaluation model. Finally, given an example of live video service in LTE, illustrated the application processing in detail.