基于价值观细分的中国大学生电信业务消费方式研究
he Study of the Telecommunications Service Consumption Patterns of the Chinese University Students Based on Value Segmentation
4G时代的到来和智能终端使得手机提供的应用和业务更加丰富,与3G相比较,4G的业务体系更为复杂,提供的业务也更加多元化。不同价值观和生活习惯的人在业务的选择上有着自己的特点,传统的基于人口统计的细分方式已不能满足客户需求。本研究以价值观为细分依据,将自我意识和对新业务接受程度都较强的大学生作为研究对象,采用因子分析与聚类分析相结合的方法,基于价值观和生活方式把大学生细分为五个族群:现实约束型、随性享乐型、家庭阔达型、传统理智型、时尚自我型,并采用交叉分析和对应分析的方法,旨在探求大学生群体内部各个族群在通信业务上的消费需求和选择偏好。
he advent of 4G and the emergence of Smarter Terminal have enriched the services and applications of a mobile phone and it have also diversified the services in a more complex 4G service system than the 3G technology does. A consumer or user is characterized as choosing a service on his or her own value and customary life. Thus, the traditional segmentation based on the demographic data is now outdated to meet the demand of consumers. This study is aimed, dependence on value segmentation, to choose as an object to be researched some university students with strong self-awareness and acceptance of a new service. In the combination of Factor Analysis with Cluster Analysis, this task will divide the students into the following 5 clusters based on their value of attitude and way of life: Realty-constrained Type, Will-Enjoying Type, Broad-minded Family Type, Traditional Rational Type and Self-centered Fashion Type. At the same time, the goal is designed to explore the demand for consumption and the preference for selection of the clusters among the university students, in the application of the two approaches of Cross and Correspondence Analyses.
张爱华、陈曲
通信
统计学聚类分析电信业务细分市场
statisticscluster analysistelecommunications servicemarket segmentation
张爱华,陈曲.基于价值观细分的中国大学生电信业务消费方式研究[EB/OL].(2014-10-31)[2025-08-11].http://www.paper.edu.cn/releasepaper/content/201410-437.点此复制
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